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Frequently asked question
We partner with trusted couriers like LBC, J&T Express, and Grab Express. Standard shipping takesΒ 3-7 business daysΒ after dispatch. Metro Manila deliveries may arrive sooner (2-3 days). You will receive a tracking number via SMS/email once your order is shipped.
We offer a flat rate ofΒ β±99Β for nationwide shipping.Β FREE SHIPPINGΒ is automatically applied to all orders overΒ β±1,000.
Address changes can only be accommodated if the order has not yet been processed for shipping. Please contact our Customer Service team immediately atΒ customercare@tkbeautyandstyle.comΒ or via our Facebook page with your order number.
Yes! We offer Cash on Delivery for orders up to β±3,000. For orders above this amount, advance payment via GCash, Maya, or Bank Transfer is required.
Please use the tracking number provided to check your order status on the courier’s website. If there’s no movement after 7 business days or the status is unclear, please contact us with your order number, and we will follow up with the courier on your behalf.
We accept a variety of convenient payment methods:
- Cash on Delivery (COD)
- GCash
- Maya
- Bank TransferΒ (BDO, BPI, UnionBank)
- Credit/Debit CardΒ (Visa, Mastercard)
It can take 1-3 business hours for payment confirmations to reflect in our system, depending on bank processing times. Please ensure you uploaded the correct screenshot of your transaction receipt. If your status doesn’t change, please email your proof of payment to orders@tkbeautyandstyle.com
Due to hygiene reasons, we cannot accept exchanges or returns for products that have been opened or used. We encourage you to review product descriptions and ingredient lists carefully before purchasing.
Yes! TK Beauty & Style is a proud cruelty-free brand. We do not test our finished products or ingredients on animals.
We recommend starting with ourΒ TK Aloe Vera Soothing SetΒ or theΒ TK Rejuvenating Mild Set. These lines are specifically formulated with gentle, calming ingredients. Always patch test first.
Consistency is key! While some users notice improved brightness and hydration within 1-2 weeks, significant results for concerns like dark spots, melasma, and wrinkles typically appear afterΒ 4-8 weeks of consistent, twice-daily use. Results may vary depending on skin type and condition.
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